Return And Refund Policy

At Color N Care, your satisfaction is our top priority. We proudly offer a 7 Days Easy Return & Money-Back Guarantee to ensure you shop with complete confidence.

If you are not fully satisfied with your purchase, we are here to help.

✅ 7 Days Easy Return Guarantee

You may request a return within 7 days of receiving your order if:

  • The product is damaged or defective

  • You received the wrong item

  • The product is unused and in original condition

  • The item is in its original packaging

To be eligible for a return:

  • The product must not be used, washed, or damaged by the customer

  • All original tags, packaging, and accessories must be included

💰 Money-Back Guarantee

Once we receive and inspect your returned item:

  • You will be notified about the approval or rejection of your refund

  • If approved, your refund will be processed within 3–7 working days

For Cash on Delivery (COD) orders, refunds will be transferred via:

  • Bank transfer

  • EasyPaisa

  • JazzCash

(Refund method will be confirmed with you during the process.)

🚚 Return Process

To start a return:

  1. Contact us within 7 days of delivery

  2. Share your Order Number and clear pictures of the product

  3. Our support team will guide you with the return instruction

    whatsapp us on :+923485506664

Please do not send items back without contacting us first.

❌ Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Used beauty or skincare products

  • Items without original packaging

  • Products damaged due to misuse

📦 Return Shipping

  • If the product is faulty or incorrect, we will cover the return shipping cost

  • If the return is due to change of mind, the customer may need to bear shipping charges

🤝 Our Promise

At Color N Care, we believe beauty should come with trust and care. That’s why we make returns simple, transparent, and stress-free.

Shop with confidence. We’ve got you covered.